International orders take 3-7 business days to be delivered via UPS, DHL, TNT or Fedex and we ship within same 1 business days.
Shipping time might vary depending on location, shipment method and other factors.
You can select your preferred payment method at checkout.
We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
We also accept offline payments via check & direct bank deposit in Poland.
Cash on Delivery is available in Poland.
Note that additional exchange fee may apply if your currency is other than Euro.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods.
Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Simply add as many items as you wish to your shopping cart while browsing our store.
Once you want to proceed with the order - do so by going to the cart and clicking "checkout".
Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1 business days.
Our support team is always happy to guide you at any step!
Before accepting the package, always check that it has not been damaged in transit.
In the event that the packaging shows visible external damage, we advise that you refuse delivery of the package, and then contact us by e-mail at email@example.com.
If you want to make a complaint, make sure whether the product should be advertised in our store or at the manufacturer's. Information on this subject can be found in the warranty card, as well as in the product description on our website or on the manufacturer's website.
I placed an incorrect order. How do I cancel them?
You can cancel your orders only until the content is completed.
Once it has been sent to the address provided, cancellation is not possible.
To cancel an order, please contact us as soon as possible at the following e-mail address: firstname.lastname@example.org
In many promotional campaigns, we offer our customers discount coupons.
They have the form of codes that should be entered in the basket, in the appropriately marked field.
This will convert the amount to be paid taking into account the discount.
Remember that most discount codes have an expiry date.
After its expiry, the rebate code is no longer active - it will not result in granting a specific rebate.